We made it to 400 episodes! We have done, heard and learned a lot. Today, we will discuss 8 of the most important things we have learned so far. And we still have more to learn and to share, so stay tuned!
In this episode:
8 Things We Learned – Ep 400
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8 things we learned in 8 years of HMWH
In 400 episodes over 8 years we have done, heard and learned a lot. Here are some of the most important things we have learned.
[05:47] 1 – The two of us are very different while also being very much alike: While we both are “idea” people, we often have different views on a particular topic of discussion. Inevitably, respectful and often hysterical debates ensue. All in all we are happy with the direction our podcast is going and the responses we receive from our listeners. [10:12] 2 – Own it, but the right way: This work can be approached in many ways between frustrating paperwork or passionate advocacy for patients care/rights. We always advocate more towards the patient care side of the scale. BUT, we also know that folks who take personal ownership can get very frustrated dealing with an incident and/or the powers that be. You can’t take it personally when you have those challenges. The stress of owning it personally is more often unhealthy than helpful.There are some very upsetting moments dealing with listeners and our clients who ended up in the hospital due to the stress of a data incident. We need those people with a strong commitment in these roles but we also need to care for them and support them. They need to learn to separate themselves from the job enough to care for themselves when stress is overwhelming.
[13:41] 3 – Humor works for most people but not everyone: We’ve gotten messages from listeners telling us that they can’t drink anything while listening to a HMWH podcast episode because they never know when David will say something stupid and cause them to spew their drink all over the place. On the flip side, we receive messages from time to time telling us that we shouldn’t make fun of people or their unfortunate incidents. Our discussions are not intended to be mean. They are intended to be instructive, constructive criticism. We know it is very serious, but it’s also our way of educating… humor sticks.If you know anything about public speaking, you know that you need laughter, engagement, and questions. Although, we can’t do live questions on the show, we can do some engagement. And we definitely can do laughter. You’ll remember, because of that. If we were drone on about privacy and security, all two listeners we had would already stop listening.
[20:56] 4 – We have already surpassed Moore’s Law. AI will make it days not years: Moore’s Law stated, basically, that every two years processing power would double. He was talking about semiconductors at the time. Now with AI and its ability to figure things out that we as humans can’t is changing everything. It is very exciting and terrifying at the same time. The problem with the advancement of AI is that people are not going to be able to write as well or be as skilled as we are now because we don’t have to. [31:10] 5 – Criminals will do things that you would never even think of to get what they want: Over the years, we’ve covered a number of tactics that criminals have used to get what they are after. But that doesn’t even scratch the surface. We’ve said over and over that no matter how much security you put across networks, on devices and things like that, people are still your best defense and your weakest link at the same time.The sad thing is that it’s not just businesses that criminals are attacking. We need to protect not just our patients and company networks, but also our kids, our parents, family members, friends, communities and ourselves.
[38:30] 6 – It is amazing how much wrong information and advice about HIPAA is still considered accurate: We see it all over the place – social media, discussion forums, even from vendors and supposed “specialists”, etc – people feel very strongly they “know HIPAA,” but actually they are WRONG! (as David would say). Even when you provide evidence that they are misinformed, they insist they know better…. I know what I know and I’m not changing my mind. Be wary of people who honestly don’t know, but speak with such authority that you are fooled. [43:06] 7 – Podcasting is not easy but rewarding: It can be much easier if you have a production staff helping you. But we have never had more than our small team involved. It is very expensive to have all those other moving parts. Most importantly, we still have to show up to record for a weekly podcast and come up with content. The other nagging part is all the people wanting to be on your podcast. Like we will pay for everything to promote your book or business.We spend hours each week working on developing this podcast. Some weeks require more than others. But, we are also very proud of the fact that we have never missed a single Friday for publishing an episode. We do have our blooper show that gives us a week off. One year we did a replay of our most popular episode at Thanksgiving because we couldn’t get everything done. Other than that we have produced new content. We do not count those episodes where it isn’t new content, so that means 400 episodes have been produced.
The rewarding thing we get from all that work is to hear from listeners who find our little show and appreciate what we offer. We don’t discuss all the comments we get but wow, they are often very humbling.
[50:34] 8 – We still have a LOT of work to do. So stay tuned for more episodes on the Help Me With HIPAA podcast!Thank you to everybody for listening to our podcast and for keeping us around for this long. If you learned something over the past few years, shoot us an email. Let us know. We’d love to hear from you. We just might accumulate all the responses we receive and do an episode of what our listeners have learned.
Remember to follow us and share us on your favorite social media site. Rate us on your podcasting apps, we need your help to keep spreading the word. As always, send in your questions and ideas!
HIPAA is not about compliance,
it’s about patient care.TM
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